Reference

How 77nm Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

Account data protectionPayment data securityYour right to request changesBangladesh-region scope

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REACH OUR TEAM

Contact Us About a Privacy Request

If you have a question about your personal data, want to correct something on your account, or need to submit a formal data request, our support team handles these directly. Reach us through the channels below and include your registered account details so we can locate your record quickly.

Team online

Live Chat

Start a chat session from the account area. Describe your privacy concern and our team will pull up your record and respond directly.

Email Support

Send your data request or correction notice to our support email. Include your registered name and the payment method on file — bKash, Nagad or Rocket.

Account Settings

Some data updates — like contact details or preferred payment wallet — can be made directly inside your account settings without contacting support.

What We Collect and Why We Collect It

77nm Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad or Rocket. We log transaction references tied to your wallet to process deposits and withdrawals and

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to keep your account history accurate. We also collect device and session data — browser type, IP address, pages visited — to maintain platform security and detect unusual access patterns. Cookies on our site track your session state so you stay logged in across pages; you
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can manage cookie preferences through your browser settings. We do not sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited strictly to what those processors need to complete your transaction. We retain account data for as long
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as your account is active and for the period required under applicable financial record-keeping obligations. If you close your account, we will keep records only as long as legally required before removing them. Eligibility to use our platform depends on your local law and the regions
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we currently serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security is built into every layer of how we handle account and payment data. SSL encryption covers all data in transit between your device and our servers. Account access is protected by a one-time password sent to your registered mobile number each time you log in — an OTP step that also applies when you initiate a withdrawal. We do not store full bKash, Nagad or Rocket wallet credentials on our servers; only the transaction reference and confirmation status are retained.

SSL Encryption Every connection between your browser or mobile app and our platform is encrypted. Your account credentials and payment references travel over a secure channel at all times.

OTP Account Access Login and withdrawal actions require a one-time password to your registered number. This limits access to your account even if your password is compromised.

Data Retention Policy We keep your account data only as long as your account is active or as required by applicable financial rules. Closed accounts are cleared after the mandatory retention window.

No Third-Party Data Sales Your data is not sold or rented. Payment processors like bKash, Nagad and Rocket receive only what is needed to process a specific transaction — nothing beyond that.

Common Questions About Your Privacy at 77nm

Below are the questions we hear most often about data rights, account privacy and how personal information is handled on our platform. If your question is not here, reach our support team directly.

We collect your name, contact details, registered mobile number and the payment method you link — bKash, Nagad or Rocket. We also log device and session data for security purposes.

Yes. Submit a data access request through our support email or live chat. Include your registered account name and we will confirm what data we hold within a reasonable timeframe.

We store only transaction references and confirmation status — not your full wallet credentials. All data in transit is covered by SSL encryption, and withdrawal steps require OTP verification.

Only with payment processors like bKash, Nagad or Rocket, and only the minimum data needed to process your transaction. We do not sell or rent your personal data to anyone.

Log in and check your account settings first — basic details can be updated there. For anything that requires manual review, contact support via live chat or email with your account reference.

We remove your personal data once the mandatory financial record-keeping period has passed. The exact retention window depends on applicable rules in your eligible region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ Info77Nm Glossary

How 77nm Handles Your Personal Information

Contact Us About a Privacy Request

Live Chat

Email Support

Account Settings

How We Protect and Manage Your Data

Common Questions About Your Privacy at 77nm

01 What personal data does 77nm collect when I open an account?

02 Can I request a copy of the data 77nm holds on me?

03 How does 77nm protect my bKash or Nagad payment information?

04 Does 77nm share my data with any third parties?

05 How do I request a correction to my account data?

06 What happens to my data if I close my account?

Privacy Policy

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