Reference

Terms and Conditions at 77nm

Opening an account with 77nm means you are agreeing to these terms, which set out how your account works, what we expect from you, and what you can expect from us.

Account holders onlyApplies to bKash, Nagad, Rocket transactionsJurisdiction-dependent accessSubject to change with noticeOne account per person
77nm Terms and Conditions at 77nm
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Use the live chat widget in your account dashboard to ask about any clause in these terms. We aim to respond within the session and escalate if needed.
Email Support Send a written query to our support address for anything that needs a documented response — especially for account disputes or wallet verification questions.
Account Help Centre Your account panel holds a help section where common terms questions are answered, including how wallet rules apply to bKash, Nagad, and Rocket transfers.
HOW WE HANDLE THIS

Our Commitments Under These Terms

Account Security

Your account is protected by OTP verification on login and on each withdrawal request. We do not share your account credentials or wallet details with third parties outside what processing requires.

Wallet Verification

When you withdraw to bKash, Nagad, or Rocket, we verify the wallet number matches your registered account. This step is written into our terms to protect you from misdirected funds.

Data Retention

We keep your account records for the period required under applicable rules. You can request a summary of what we hold by contacting support through your registered email address.

Requesting Changes

If you need to update your registered wallet number or contact details, submit a request via live chat or email with supporting identification. Changes take effect once verified.

Frequently Asked Terms Questions

These are the questions we get most often about how our terms work in practice — covering accounts, wallets, eligibility, and what happens when something needs to change.

Yes. Every transaction through bKash, Nagad, or Rocket is covered by the same account terms. The wallet you use must be registered in your own name and match your 77nm account details.

Access depends on your local law and the region you are in. These terms do not override local regulations. We recommend you check what applies in your area before opening an account.

Our terms allow one account per person. If duplicate accounts are found, both may be suspended and any pending withdrawals held for review until the situation is resolved through support.

We notify account holders through their registered contact details when terms are updated. Continuing to use your account after the update date means you accept the revised version.

Send a request from your registered email to our support team. We will respond with a summary of the account data we hold within a reasonable time, subject to verification.

Contact us via live chat or email before continuing to use your account. Our support team can clarify the clause and, where possible, escalate formal disputes to the appropriate review process.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.